DAVID SMITH
EDUCATION:
June, 1994
B.A. Earlham College, Richmond, IN(Major: Human Development and Social Relations; Focus: Education, Computers, and Psychology.)
March, 2002
Certificate of Achievement Hecht & Associates, Santa Clara, CA
(Two Year Business Professionals Course)
WORK HISTORY:
June 2003-Current
Director of Technology, Oakland School for the Arts, Oakland, CA
Jan.2002-Current
Owner & primary consultant for Netwanderer, An IT Consulting Company, Oakland, CA
May 1998-October 2002
Manager of Information Technology, MetaDesign, San Francisco, CA
System Administrator, MetaDesign, San Francisco, CA
Nov. 1995-April 1998
IT Consultant/Technician, Rosai Group, San Francisco, CA

TECHNICAL APTITUDE: Over 15 years in IT related positions. Maintained a client base of 100 small to medium-sized businesses including Addison and Odwalla. IT experience includes assessment, evaluation, and deployment. Work covered software, hardware, email, telecommunications hardware, and LAN. Experience in managing small technical teams. Sustained greater than 98% uptime for all key services.
ASSESSMENT: Strong ability to determine source of problem (software, hardware, network) and implement solution. Produced new product evaluation forms and conducted evaluations for new production tools. Conducted interviews to determine computing requirements.
INTERNET: Installation and troubleshooting experience with Internet access for home office and medium-sized business deployments (e.g. T-1, DSL, dial-up configurations.) Understanding of configuration issues relating to TCP/IP, and other Internet setups. Administered DNS for 45 separate domain names and many hosts. Basic experience with Cisco router administration. Installed & maintained email services using Communigate Pro and Firstclass collaboration suite for more than 350 users.
HARDWARE:
(MACINTOSH) Extensive understanding of latest Macintosh technology and models. Held many roles in which I installed (e.g. installed optimized systems, applications, utilities and migrated legacy files or applications), maintained (e.g. resolved software conflicts, memory allocation problems, hardware failures, etc), and upgraded (e.g. RAM, hard drives, video cards, etc) Macintosh workstations. Have worked with workstations including but not limited to G5 and G4 models running OS X server and client.
(PC) Maintained and updated an NT domain of 12 servers on Netscape’s Suitespot server application suite. Installed and maintained Windows NT 4.0 servers and & Windows 2000 Professional workstations. Managed a Windows 2000 Advanced Server running Websense Content Filtering Server. Intermediate administration skills on Meridian Norstar PBX for 100 numbers and voice mailboxes.
SOFTWARE: Microsoft Office and Creative suites from Adobe and Macromedia (MX and 2004.) Antivirus and disk repair software programs, e.g. Diswarrior and Norton Internet Security. Remote Administration software such as Timbuktu and & Apple Remote Desktop. Backup server administration using Retrospect 6.0X. Five years on Apple's beta-seed program for OS X server and Apple Remote Desktop – providing feedback and testing services for Apple Computer Inc. (Please inquire for additional applications or versions.)
LAN: Determined and implemented optimum network settings for LANs. Maintained a multi-platform LAN in excess of 200 nodes in a 30,000 square foot campus. Deployed 802.11b/g compliant WLAN for a 30,000 square foot campus to encourage a flexible work environment and successful curriculum integration.

TRAINING: Developed training division for a Bay Area computing consulting firm. Developed lesson plans and training sessions for faculty to better integrate technology solutions into the academic and arts curriculum. Conducted classes for educators, students, and clients on Office and Graphics applications.

COMMUNICATION: Extensive experience translating complicated computer terminology to layman’s terms. Served as editor and publisher of a newsletter with a circulation of 150.References available upon request.

David is available by email at ds@netwanderer.com and can also be reached at 415.260.4446.